Client Success Manager (New York)
Kalepa(28 days ago)
About this role
A role on Kalepa’s Growth / Client Success team focused on ensuring customers realize value from Kalepa’s AI underwriting SaaS platform and supporting the company’s post-sale growth. The position contributes to building the Client Success function at a fast-growing, mission-driven startup that serves large insurers and MGAs. The team operates globally from a NY office with remote employees and emphasizes customer impact, transparency, and rapid iteration.
Required Skills
- SaaS Platform
- Platform Deployment
- Platform Configuration
- Client Relationships
- Executive Presentations
- User Training
- Data Analysis
- Product Coordination
- Revenue Expansion
- Client Onboarding
+1 more
About Kalepa
kalepa.comKalepa is an AI-powered underwriting workbench for property & casualty (P&C) insurers that helps underwriters prioritize high‑ROI opportunities, speed through submissions, and reveal hidden hazards in every risk. The platform applies machine learning to extract and synthesize risk signals so underwriters can make faster, more confident bind/decline decisions. Designed to integrate into existing underwriting workflows, Kalepa streamlines review and improves portfolio performance. Its mission is to help P&C teams "bind with confidence."
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