Customer Success Manager, Small Business | ANZ
HubSpot(1 year ago)
About this role
HubSpot is seeking a Customer Success Manager to build and maintain relationships with its customers in the ANZ region. The role involves driving customer retention, expansion, and adoption of HubSpot's platform, leveraging AI tools, and collaborating with internal teams to ensure customer success and growth.
Required Skills
- Customer Relationship
- CRM
- Data Analysis
- AI Tools
- Customer Success
- Retention Strategies
- Stakeholder Engagement
- Forecasting
- Onboarding
- SaaS
About HubSpot
hubspot.comHubSpot is a customer platform that provides marketing, sales, customer service, CMS, and CRM software to help businesses attract, engage, and retain customers. Its products include tools for lead generation, email and content marketing, marketing automation, sales pipeline management, customer support, and analytics, with a free CRM at the core. The platform is designed as an all‑in‑one, modular suite (Marketing, Sales, Service, CMS) with integrations and an app marketplace so teams can scale from startups to enterprises. HubSpot is known for its user-friendly interface and focus on inbound methodology and growth.
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