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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Balto
The Customer Success Manager - SMB at Balto owns a portfolio of 60 small and medium-sized business accounts, driving renewals, growth, and adoption through a scaled, tech-touch model. This fully remote role leverages AI and automation to manage customer relationships, deliver value, and ensure successful outcomes for the company's AI contact center solutions. The position focuses on building strong customer partnerships, identifying expansion opportunities, and proactively managing account health to drive retention and revenue growth.
Balto is the #1 Contact Center AI software. Explore agent assist, automated QA, business insights, coaching, call summarization, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Balto.