Customer Success Manager, Strategic - Americas (EST)
Ashby
About this role
Ashby is seeking a Strategic Customer Success Manager to guide and support enterprise customers, focusing on product adoption and customer health to ensure their success with complex SaaS solutions. The role involves becoming a product and domain expert, working closely with cross-functional teams, and helping customers achieve their business outcomes.
Skills
About Ashby
www.ashbyhq.comAshby is an all-in-one recruiting platform designed to streamline the entire hiring process for ambitious teams from startups to enterprises. Combining an Applicant Tracking System (ATS), Customer Relationship Management (CRM), scheduling tools, and analytics, Ashby simplifies recruiting while incorporating advanced AI functionalities. The platform focuses on enhancing candidate experience, automating workflows, and providing real-time insights, enabling organizations to make data-driven hiring decisions efficiently. With a commitment to innovation and user-friendly design, Ashby empowers teams to excel in their hiring efforts.
Recent company news
The SaaS NewsAshby Raises $50 Million in Series D
Jul 23, 2025
TipRanksAshby Deepens Nordic Client Engagement With Product Co-Building Sessions
2 weeks ago
BioSpaceSolis Mammography Appoints Lisa Ashby as Chief Executive Officer
1 month ago
Dallas InnovatesSolis Mammography Names Former Carestream Dental Leader as Its New CEO
1 month ago
citybizConsociate Health Appoints Darren Ashby As President
Dec 3, 2025
About Ashby
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ashby.
Salary
$145k – $170k
per year
