Senior Customer Success Manager
Zendesk(21 days ago)
About this role
The Senior Customer Success Manager at Zendesk is a strategic advisory role focused on leveraging AI technologies to enhance customer experience. The role involves owning customer relationships, driving product adoption, and articulating ROI, with a focus on growth and retention within a SaaS/AI environment.
Required Skills
- AI
- Customer Success
- SaaS
- Product Adoption
- Data Analysis
- CRM
- Customer Engagement
- Solution Configuration
- Account Management
- AI Technologies
Qualifications
- Bachelor’s degree in Business, Engineering, or Computer Science
- 8+ years in Customer Success or related field
- Experience in SaaS or AI-powered solutions
- Proficiency with customer success tools (e.g., Gainsight)
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
View more jobs at Zendesk →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Zendesk
Similar Jobs
Revenue Enablement Manager (Customer Success)
Solink(21 days ago)
Digital Customer Success Manager
Jasper(28 days ago)
Customer Success Manager
Saviynt(26 days ago)
Technical Customer Success Manager
Cloudinary(14 days ago)
Customer Success Manager
NICE(8 hours ago)
Principal Customer Success Manager
Outreach(5 days ago)