Technical Customer Success Manager

Cloudinary(6 days ago)

RemoteFull TimeSenior$100,000 - $150,000Customer Success

About this role

A Customer Success Manager at Cloudinary in Israel manages customer relationships by aligning their business needs with the company's SaaS solutions, ensuring product adoption, retention, and revenue growth. The role involves working with enterprise clients, providing technical guidance, and influencing product development based on customer insights.

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Required Skills

Customer Success
SaaS
APIs
Cloud Technologies
Customer Engagement
Data Analysis
Product Adoption
Account Management
Customer Relationships

About Cloudinary

cloudinary.com

Cloudinary is a cloud-based media management platform that helps businesses and developers upload, store, transform, optimize, and deliver images and videos via a global CDN. It offers on-the-fly image/video transformations, automatic format and size selection, adaptive bitrate streaming, and AI-powered enhancements alongside digital asset management and workflow tools. Cloudinary provides APIs and SDKs for many languages and integrates with common CMS, e‑commerce, and marketing systems, plus analytics, security, and compliance features. Companies use it to automate media pipelines, reduce bandwidth and latency, and improve user experience across devices and channels.

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