Customer Success Manager, Strategic
ServiceTitan
About this role
ServiceTitan is seeking a Customer Success Manager, Strategic Accounts to own the long-term success and value delivery for our largest customers, including franchise systems and multi-location enterprise accounts. The role focuses on building strategic partnerships with executive contacts and guiding account outcomes through cross-functional collaboration with product, sales, and services teams. The successful candidate will help ensure ongoing customer satisfaction and alignment with ServiceTitan’s solutions.
Skills
About ServiceTitan
servicetitan.comOur all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
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About ServiceTitan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ServiceTitan.
Salary
$103k – $138k
per year