Strategic Accounts CSM (IC)
Motive
About this role
Motive is seeking a Strategic Accounts Customer Success Manager to serve as the primary customer-facing partner for its largest customers throughout their subscription lifecycle. The role centers on guiding strategic accounts through implementation and ongoing engagement to ensure long-term success and commercial growth. You’ll operate as Motive’s representative to executive stakeholders while partnering internally to support customer outcomes at scale.
Skills
About Motive
gomotive.comThe company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.
Recent company news
CNBCMotive, an Alphabet-backed fleet management software company, files for IPO
Dec 23, 2025
The InformationDashcam Maker Motive Touts AI but Relies on Humans
Jan 12, 2026
YahooBoy Scouts sue Arizona LGBTQ travel company, raising concern about motive
1 week ago
PR NewswireTrojan Battery Company Expands Master Distributor Network with Appointment of Motive Energy
1 month ago
The SaaS NewsMotive Raises $150 Million in Funding
Jul 31, 2025
About Motive
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Motive.
Salary
$98k – $165k
per year