Customer Success Manager (US Hospitality)
The Access Group(3 months ago)
About this role
A Customer Success role within SHR, part of Access Group’s Hospitality division, supporting B2B SaaS products for hotels, casinos, and hospitality groups across the Americas. The position focuses on driving exceptional customer experiences and building long-term partnerships to improve customer outcomes and retention.
Required Skills
- Customer Success
- Relationship Management
- Upselling
- Cross-Selling
- Data Analysis
- Stakeholder Management
- CRM
- Communication
- Problem Solving
- NPS Monitoring
+4 more
About The Access Group
theaccessgroup.comAccess helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.
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