Customer Success Manager
Litify(3 days ago)
About this role
Litify is seeking a Customer Success Manager to support mid-market clients by leveraging Salesforce expertise to drive adoption, satisfaction, and retention. The role involves partnering with clients, providing solutions, and fostering growth within customer organizations.
Required Skills
- Salesforce
- Customer Success
- Solutioning
- Client Management
- SaaS
- Customer Engagement
- NPS
- Onboarding
- Product Adoption
- Communication
About Litify
litify.comLitify is a legal technology company that provides a high-performance matter and practice management platform built on Salesforce to help law firms, corporate legal teams, and government agencies manage cases from intake through resolution. The platform centralizes case management, digital intake, document automation, billing and payments, workflow automation, and analytics to boost efficiency and productivity. Litify is configurable and integrates with partner apps and existing systems, offering dashboards and reporting for data-driven decisions. It’s aimed at organizations looking to scale operations, streamline administration, and improve client service across complex legal workflows.
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