Customer Success Manager
weavix Inc.(1 month ago)
About this role
This role supports mid-market customers to optimize their weavix experience, drive product adoption, and ensure long-term retention. The person will engage stakeholders and executives, conduct Quarterly Business Reviews, and develop Customer Success Plans to align weavix with customers' strategic goals. The role also focuses on proactive risk mitigation, identifying churn drivers, and enabling expansion opportunities to grow revenue and standardize success processes.
Required Skills
- Customer Success
- Retention Strategies
- Stakeholder Management
- Executive Engagement
- Feature Adoption
- Expansion Management
- Upselling
- Cross Selling
- Account Health
- Risk Management
+6 more
About weavix Inc.
weavix.comWP Rocket (by WP Media) is a premium WordPress performance plugin that simplifies caching and speed optimization for websites. It delivers page caching, cache preloading, gzip compression, file minification/concatenation, lazy loading, database cleanup, and CDN integration to reduce load times and improve Core Web Vitals. Designed for ease of use, it offers one-click activation and sensible defaults so site owners can get performance gains without deep technical work. Users pick WP Rocket for its broad compatibility with themes and hosts, developer options, and responsive support.
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