Customer Success Manager

FireMon(21 days ago)

RemoteFull TimeSenior$142,163 - $189,823 (estimated)Customer Success

About this role

FireMon is seeking a Customer Success Manager to manage a portfolio of large strategic enterprise customers and serve as their primary partner throughout the customer lifecycle. The role focuses on ensuring customers achieve desired outcomes and ROI from FireMon’s network security solutions by guiding engagement and long-term partnership. This position operates remotely within the USA and works closely with internal teams to support customer value realization.

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Required Skills

Customer Success
Account Management
Customer Engagement
Customer Retention
Onboarding
Implementation Management
Project Management
Stakeholder Management
Executive Communication
Customer Reviews

+10 more

Qualifications

Bachelor's Degree
CISSP

About FireMon

firemon.com

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