Technical Account Manager

FireMon(10 days ago)

RemoteFull TimeSenior$151,073 - $202,041 (estimated)Customer Success

About this role

The Technical Account Manager (TAM) at FireMon is a customer-facing technical advocate who represents designated enterprise customers across services, support, and product teams. The role focuses on aligning FireMon's cybersecurity solutions with customer objectives and providing customer-driven input to the product roadmap. The position is part of FireMon's global cybersecurity organization and includes ongoing customer engagement with periodic onsite visits.

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Required Skills

Network Architecture
Linux Administration
Troubleshooting
Project Leadership
Customer Advocacy
Stakeholder Engagement
Software Upgrades
System Monitoring
Relationship Management
Communication

Qualifications

Bachelor’s Degree in Computer Science or Information Technology
CCNA or Equivalent

About FireMon

firemon.com

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