Customer Success Manager
Autodesk Canada Co.(1 month ago)
About this role
The Customer Success Manager supports Autodesk’s existing Business Plan customers by guiding them through the post-sales lifecycle and helping them realize value from Autodesk solutions. This role manages a portfolio of U.S. Department of Defense customers and partners with internal teams and channel partners to ensure long-term customer success, retention, and growth.
Required Skills
- Customer Success
- Account Management
- Customer Onboarding
- Adoption Strategy
- Data Analytics
- Stakeholder Management
- Executive Communication
- Account Planning
- Retention Management
- Churn Prevention
+5 more
Qualifications
- Security Clearance (Secret+)
About Autodesk Canada Co.
autodesk.comAutodesk is a leading company in 3D design, engineering, and entertainment software that enables users to imagine, design, and create innovative solutions across various industries. The company's products serve a wide range of sectors including architecture, manufacturing, construction, and media & entertainment. Autodesk is dedicated to sustainability and improving workflows, providing tools like AutoCAD, Revit, and Maya to enhance creativity and efficiency. With a strong commitment to technology and user-centric design, Autodesk helps shape the future of digital design and construction.
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