About this role
A Customer Success Manager at Smartly partners with advertisers to drive retention and growth by aligning Smartly’s advertising platform with customer business goals. Based in Berlin, the role focuses on managing accounts across the EMEA South & Central region (DACH) and serving as a primary contact between customers, major social platforms, and internal product teams. The position offers exposure to paid social advertising and platform integrations at an adtech leader.
Required Skills
- Paid Social
- Customer Success
- Account Management
- Campaign Optimization
- Client Relations
- Data Analysis
- Stakeholder Management
- Product Collaboration
- Communication
About Smartly
smartly.ioSmartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.
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