Customer Success Manager (APAC)
Smartly(1 day ago)
About this role
A Customer Success Manager at Smartly manages a portfolio of advertisers using the company's AI-powered social advertising platform, focused on driving customer value, retention, and growth. The role serves as the primary client contact and works across internal teams and external media partners to align platform capabilities with client business objectives.
Required Skills
- Customer Success
- Account Management
- Social Advertising
- Platform Knowledge
- Data Analysis
- Communication
- Relationship Building
- Stakeholder Management
- Collaboration
- Travel
About Smartly
smartly.ioSmartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.