Senior Customer Success Manager (f/m/d)
Contentful(12 hours ago)
About this role
A Senior Customer Success Manager DACH at Contentful supports enterprise customers in the DACH/EMEA region to ensure they realize value from Contentful’s digital experience platform. The role acts as the customer advocate internally and helps align customer outcomes with the company’s product and go-to-market strategy.
Required Skills
- Customer Success
- Renewals
- Account Management
- Negotiation
- Stakeholder Management
- Product Adoption
- APIs
- Data Analysis
- Communication
- Organization
+2 more
Qualifications
- College / University Degree
About Contentful
contentful.comContentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.
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