Customer Success Manager
PTC(2 months ago)
About this role
A Customer Success Manager at PTC ensures customers realize value from PTC’s software solutions by fostering strong relationships and promoting product adoption. The role focuses on driving customer satisfaction, retention, and growth while collaborating with cross-functional teams. The CSM helps customers measure success and acts as their advocate within the company.
Required Skills
- Customer Onboarding
- Training
- Relationship Management
- Customer Advocacy
- Value Realization
- Proactive Support
- Renewals
- Upselling
- Reporting
- CRM
+5 more
Qualifications
- Master's Degree
About PTC
ptc.comPTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.
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