HugeInc

Customer Success Manager

HugeInc(25 days ago)

HybridFull TimeManager$146,086 - $189,889 (estimated)Managed Services
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About this role

A manager role within Huge’s Managed Services practice supporting clients on Adobe, Salesforce, and Drupal platforms. The team provides 24/7 virtual operations and integrated marketing support to help clients achieve business outcomes. The position is based in London (hybrid) and sits within a cross-functional team of customer success, technical, and marketing specialists.

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Required Skills

  • Client Communication
  • Ticket Management
  • Release Management
  • Backlog Grooming
  • On-Call
  • Incident Management
  • Hours Tracking
  • Reporting
  • Contract Management
  • Client Onboarding

+4 more

HugeInc

About HugeInc

hugeinc.com

Huge is a design and technology company that creates digital products and experiences to grow ambitious brands. They combine strategy, user and product design, engineering, and marketing to help clients launch, scale, and transform digital businesses. By pairing creative design with data and technology, Huge builds user-centered solutions across web, mobile, and emerging platforms. Clients rely on their integrated, experience-led approach to drive measurable brand and business growth.

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