Customer Success Manager
Codal
About this role
Codal is seeking a proactive, personable Customer Service Specialist to join its Managed Services team as the primary point of contact for managed clients. The role focuses on facilitating smooth communication between clients and internal teams to ensure a high-quality ongoing service experience. It is based in Chicago with hybrid in-person collaboration and sprint-planning days.
Skills
About Codal
codal.jobsCodal is a digital product agency that designs and builds scalable web and mobile solutions for businesses around the world. They combine user‑centered UX/UI design with software engineering, product strategy, e‑commerce and enterprise integrations, plus QA and optimization to deliver measurable business outcomes. Companies partner with Codal for end‑to‑end product delivery and ongoing support to accelerate digital transformation and growth.
Recent company news
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1 month ago
Tehran TimesIranian carmakers manufacture 485,577 vehicles in 7 months
Nov 2, 2025
ShopifyHow Codal increases sales by up to 500% for their B2B and D2C clients (2025)
Apr 22, 2025
Built In ChicagoCodal Moves Its HQ to Old Post Office Building, Plans to Double Headcount
Mar 23, 2021
www.newswire.comCodal Moves Offices to Historic Old Post Office Building
Mar 22, 2021
About Codal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Codal.
Salary
$75k – $90k
per year
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