CAE

Customer Success Manager

CAE(1 month ago)

HybridFull TimeSenior$144,525 - $193,165 (estimated)Customer Success
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About this role

A Customer Success Manager at CAE Flight Operations Solutions for the APAC region who strengthens engagement with key airline customers to drive long-term success and product adoption. Based in the Philippines or Kuala Lumpur (hybrid), the role focuses on ensuring customer satisfaction and delivering business value through close collaboration with internal teams and executive stakeholders.

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Required Skills

  • Customer Relationship
  • Stakeholder Engagement
  • Escalation Management
  • Product Adoption
  • Onboarding
  • Training
  • KPI Monitoring
  • Analytical Skills
  • Problem Solving
  • Project Management

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