Customer Success Manager
WATI.io(4 months ago)
About this role
A Customer Success Manager at Wati partners with high-value clients to ensure they realize value from Wati’s WhatsApp-first conversational platform and achieve measurable business outcomes. The role emphasizes strategic relationship-building and cross-functional collaboration to align product capabilities with customer goals and support long-term growth.
Required Skills
- Customer Success
- Account Management
- Renewals
- Expansion
- CRM
- Business Acumen
- Presentation
- Stakeholder Management
- Customer Advocacy
- Data Analysis
About WATI.io
wati.ioWati is a leading business messaging platform that simplifies communication through WhatsApp, serving small and medium-sized businesses (SMBs) worldwide. Trusted by fast-growing brands across over 78 countries, Wati provides an end-to-end WhatsApp API solution that facilitates efficient customer engagement. The platform is designed to enhance user experience, streamline messaging workflows, and integrate seamlessly with existing business processes.
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