Amplitude

Senior Customer Success Manager - LATAM

Amplitude (1 month ago)

RemoteFull TimeSenior$120,291 - $162,313 (estimated)Customer Success
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About this role

The Senior Customer Success Manager, Enterprise for LATAM will own a portfolio of enterprise customers across Latin America and ensure they realize value from Amplitude’s digital analytics platform. This role partners closely with account executives and cross-functional teams to drive customer outcomes, influence product adoption, and shape customer success strategy. The position focuses on enterprise relationships with both digital-first and traditional companies and contributes to long-term growth and retention.

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Required Skills

  • Account Management
  • Relationship Building
  • Renewals
  • Expansion
  • Executive Engagement
  • Business Reviews
  • Account Health
  • Success Planning
  • Project Management
  • Professional Services

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Amplitude

About Amplitude

amplitude.com

Amplitude is a product analytics and event‑tracking platform that helps teams turn user behavior into actionable insights to build better products. It offers digital analytics, behavioral reporting, segmentation, and experimentation tools so product, growth, and data teams can analyze user journeys, run experiments, and measure engagement and retention. Amplitude provides APIs, event instrumentation tooling, and integrations with common data stacks to support analytics at scale. Headquartered in San Francisco, the company serves both startups and enterprises.

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