Customer Success Manager

Locus Robotics(12 days ago)

HybridFull TimeMedior$60,000 - $90,000Customer Success

About this role

Locus Robotics is seeking a Customer Success Manager to collaborate with European clients, ensuring the effective deployment and operation of their warehouse automation solutions. The role involves building long-term partnerships, supporting technical tasks, and facilitating process improvements to drive customer success in a fast-growing industry.

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Required Skills

Customer Success
Project Management
Warehouse Operations
Technical Support
Communication
Logistics
Robotics
Operations Management
Relationship Management
Troubleshooting

Qualifications

Bachelor's Degree in Computer Science, Engineering, CIS or a related technical field
3+ years' experience with 3PL, Warehouse, or logistics operations

About Locus Robotics

locusrobotics.com

Locus Robotics builds AI-driven autonomous mobile robots and cloud software that automate and accelerate warehouse order fulfillment. Their scalable multi-robot systems work alongside human pickers to increase throughput, accuracy, and labor productivity while integrating with existing WMS and fulfillment systems. Delivered as a combination of hardware, orchestration software, analytics, and services, Locus targets e-commerce retailers, 3PLs, and distribution centers seeking faster, more flexible fulfillment.

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