Customer Success Manager

Glimpse(3 days ago)

New York City, NYOnsiteFull TimeSenior$110,000 - $150,000Customer Success

About this role

Glimpse helps consumer brands automate retail finance workflows through AI agents and is seeking a Customer Success Manager. The role involves building relationships with retail brands, understanding their needs, and ensuring they derive value from the company's solutions.

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Required Skills

Customer Management
AI
Data Analysis
Account Renewal
Relationship Building
Workflow Optimization
Stakeholder Management
Business Development
Product Feedback
Communication

About Glimpse

www.tryglimpse.com

Glimpse is an innovative platform that leverages artificial intelligence to automate deductions management for consumer packaged goods (CPG) brands. Their solutions streamline the dispute resolution process, recover lost revenue, and save significant time – over 100 hours monthly, achieving a 91% dispute win rate with over $200 million in processed transactions. By integrating various data sources, Glimpse enhances operational efficiency and provides actionable insights, enabling brands to focus on growth and profitability. The company, founded in 2020, has quickly become a trusted partner for many brands, helping them navigate the complexities of revenue recovery in a competitive market.

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