Customer Success Manager
Suvoda(28 days ago)
About this role
The Customer Success Manager is responsible for building and managing customer relationships to ensure their full adoption of the company's products. The role emphasizes fostering customer success, satisfaction, and growth through strategic engagement and support.
Required Skills
- Customer Relationship
- Account Management
- Life Sciences
- Customer Retention
- Upselling
- Support Strategies
- Communication
- Cross-functional Collaboration
- Time Management
- Relationship Growth
About Suvoda
suvoda.comSuvoda is a patient‑centric clinical trial technology company that streamlines study operations with a patented platform. Its core offerings include Interactive Response Technology (IRT), electronic Clinical Outcome Assessment (eCOA), and participant payment solutions designed to simplify workflows and improve the participant experience. Suvoda’s tools help sponsors and CROs run more efficient, compliant trials and make calmer, more confident operational decisions.
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