Datadog

Customer Success Associate - Boston (Portuguese-speaking)

Datadog(2 months ago)

HybridFull TimeJunior$54,000 - $72,000Customer Success
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About this role

A Customer Success Associate at Datadog focuses on fostering long-term strategic relationships with a high volume of customers to drive product adoption and retention. The role acts as a customer advocate to ensure a positive experience and support account growth. Datadog emphasizes office culture and operates as a hybrid workplace that supports collaboration and professional development.

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Required Skills

  • Sales
  • Account Management
  • Retention
  • Technical Support
  • Billing
  • Enablement
  • Relationship Building
  • Upselling
  • Cross-Selling
  • Usage Monitoring

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Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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