Customer Success Manager
Informa Group Plc.
About this role
The Key Accounts Customer Success role at Informa is based in New York City and involves working with key clients to increase their understanding and usage of Informa's digital products. The position focuses on client engagement, onboarding, and fostering relationships that drive renewal, upsell, and cross-sell opportunities, supporting the growth and retention of major accounts.
Skills
About Informa Group Plc.
informa.comInforma is a global business that provides specialist information, academic publishing and events to connect people and markets. Its operations span exhibitions and conferences, specialist data and intelligence services, and academic publishing (including the Taylor & Francis group), delivering content and platforms that help professionals make decisions and transact. Informa combines live events with digital products and data-driven insights to serve customers across industries and geographies.
About Informa Group Plc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $70k
per year