Customer Success Manager
2U(10 hours ago)
About this role
A Customer Success Manager at 2U helps educational institutions and corporate partners maximize the value of online learning solutions. The role involves guiding clients through onboarding, strategic advisement, and renewal processes to ensure successful learning outcomes and foster long-term relationships.
Required Skills
- CRM
- Customer Success
- Data Analysis
- Stakeholder Management
- Educational Technology
About 2U
2u.com2U is a global education technology company that delivers high-quality, career-relevant online learning at scale through its edX platform. It partners with leading universities and industry experts to offer online degrees, professional certificates, bootcamps, and short courses that connect millions of learners to workforce-relevant skills. 2U provides the technology, curriculum design, learner support, marketing, and student services institutions need to expand access and drive measurable learning outcomes. Its focus is on creating scalable, employer-aligned programs that improve career opportunities worldwide.
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