Customer Success Manager
Canals
About this role
Canals is a profitable, fully remote startup using AI to innovate the industrial supply chain. The company seeks a Customer Success Manager to oversee post-sale relationships, helping clients adopt and scale the platform's automation tools. The role involves strategic support, onboarding, training, and contributing to scalable systems in a fast-changing environment.
Skills
About Canals
www.canals.aiCanals is an AI-driven platform designed specifically for the distribution industry, focusing on automating sales, accounting, purchasing, and receiving tasks. By streamlining these workflows, Canals enables businesses to significantly reduce order entry times and improve operational efficiency, allowing teams to focus on more strategic initiatives. The platform supports a variety of industries, including electrical, plumbing, HVAC, and construction, and is trusted by leading distributors like United Electric and The Kendall Group. Canals stands out for its user-friendly interface, rapid implementation, and its ability to adapt and learn, resulting in continual improvement in performance.
About Canals
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Canals.
Salary
$149k – $199k
per year