Customer Success Manager
Cin7(21 days ago)
About this role
Cin7 is hiring a Customer Success Manager in Toronto to serve as a strategic partner for product-selling businesses using its inventory and supply chain SaaS platform. The role focuses on guiding customers through their post-onboarding lifecycle to drive measurable business outcomes and long-term success. This position supports a large portfolio of strategic SMB and mid-market accounts within a fast-growing global software company.
Required Skills
- Customer Success
- Account Management
- Customer Retention
- Product Adoption
- Strategic Accounts
- QBRs
- Business Reviews
- Value Selling
- Customer Health
- Risk Mitigation
+11 more
Qualifications
- Bachelor’s Degree
About Cin7
cin7.comCin7 is a cloud-based inventory and order management platform that helps retailers, wholesalers and manufacturers unify stock, sales channels, warehouses and back-office systems. It offers real-time inventory tracking, multi-channel order management, built-in POS and warehouse tools plus features for bundling/BOMs, barcoding and 3PL/fulfilment. Cin7 integrates with e-commerce marketplaces, major accounting platforms and shipping/retail systems to automate replenishment, order routing and reporting. Companies use Cin7 to centralize inventory control, accelerate fulfillment and scale omnichannel operations without manual reconciliation.