Customer Success Manager

Cin7

2 months ago

4.0 on Glassdoor

Toronto, Canada

Hybrid

Full Time

Senior

3 applicants

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About this role

Cin7 is hiring a Customer Success Manager in Toronto to serve as a strategic partner for product-selling businesses using its inventory and supply chain SaaS platform. The role focuses on guiding customers through their post-onboarding lifecycle to drive measurable business outcomes and long-term success. This position supports a large portfolio of strategic SMB and mid-market accounts within a fast-growing global software company.

Skills

Qualifications

Bachelor’s Degree

About Cin7

cin7.com

Cin7 is a cloud-based inventory and order management platform that helps retailers, wholesalers and manufacturers unify stock, sales channels, warehouses and back-office systems. It offers real-time inventory tracking, multi-channel order management, built-in POS and warehouse tools plus features for bundling/BOMs, barcoding and 3PL/fulfilment. Cin7 integrates with e-commerce marketplaces, major accounting platforms and shipping/retail systems to automate replenishment, order routing and reporting. Companies use Cin7 to centralize inventory control, accelerate fulfillment and scale omnichannel operations without manual reconciliation.