Customer Success Manager
CoLab Software(20 days ago)
About this role
As a Customer Success Manager at CoLab, you will lead the post-sale customer journey for Commercial and Enterprise customers, focusing on successful onboarding, product adoption, and driving business outcomes. This role involves collaboration with cross-functional teams and emphasizes the importance of in-person engagements to strengthen relationships and enhance customer satisfaction.
Required Skills
- Customer Success
- Onboarding
- Product Adoption
- Relationship Building
About CoLab Software
colabsoftware.comCoLab builds AI-powered software that shapes engineering decisions in real time. The platform runs virtual design reviews and captures expert feedback by training AI agents on a company’s collective engineering know‑how, so teams iterate faster and reduce rework. It surfaces relevant past decisions and recommendations to preserve institutional knowledge and accelerate product development. CoLab is aimed at engineering and product teams that want context‑aware guidance embedded in their design and review workflows.
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