Customer Success Manager
Sdl
About this role
GovPilot is seeking a Customer Success Manager to serve as a trusted advisor for government clients, ensuring they effectively adopt the platform and achieve their goals. The role involves building strong relationships, driving product engagement, and collaborating cross-functionally to support customer retention and growth. The position offers opportunities to work on impactful projects within a mission-driven company focused on public service.
Skills
About Sdl
getsdl.comSDL provides cloud-based software solutions for local governments focused on streamlining operations, improving service delivery, and turning data into actionable insights. Its platform offers modules for permitting and licensing, inspections and code enforcement, citizen engagement portals, workflow automation, and reporting/analytics to reduce manual work and accelerate service cycles. SDL positions itself as a partner for municipalities and counties, offering integrations, configurable workflows, and support to help public-sector teams modernize services and improve community outcomes.
About Sdl
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Sdl.
Salary
$90k – $100k
per year