Sr. Customer Success Manager
MeridianLink(22 days ago)
About this role
A Senior Customer Success Manager at MeridianLink is responsible for ensuring customer satisfaction and success by helping clients adopt products, resolve issues, and achieve their business goals. The role involves building strong relationships, understanding industry trends, and working cross-functionally to drive customer success and retention.
Required Skills
- Customer Success
- Relationship Management
- Problem Solving
- Business Acumen
- Project Management
- Gainsight
- Salesforce
- Communication
- Industry Knowledge
- Account Management
About MeridianLink
www.meridianlink.comMeridianLink is a leading provider of digital lending platforms tailored for banks, credit unions, fintechs, and other financial institutions. The company's comprehensive suite of solutions enhances the lending process by streamlining applications, approvals, and funding, enabling organizations to improve efficiency and customer experience. With a focus on innovation, MeridianLink empowers its clients to leverage technology for better financial service delivery and enhanced operational performance.
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