Customer Success Manager
Harborcompliance
About this role
Harbor Compliance is seeking a Customer Success Manager to ensure client satisfaction, retention, and growth through strategic relationship management and support. The role focuses on maintaining high retention and satisfaction rates, identifying upsell opportunities, and acting as a trusted advisor to clients in a remote capacity within the United States.
Skills
Qualifications
About Harborcompliance
harborcompliance.comHarbor Compliance is a state licensing compliance platform that helps multi‑state organizations manage registrations, licenses, and other regulatory requirements. It combines online software with expert services so customers can sign up for self‑service compliance tools or engage Harbor’s team to handle filings, registrations, registered agent services, and ongoing maintenance across U.S. jurisdictions. Organizations choose Harbor for a centralized compliance dashboard, nationwide coverage, and hands‑on support that simplifies complex multi‑state compliance.
About Harborcompliance
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Harborcompliance.
Salary
$60k – $75k
per year