C3 AI

Customer Success Manager

C3 AI

3 months ago
Redwood City, CA
Onsite
Full Time
Manager
1 applicant
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C3 AI
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About this role

The Customer Success Manager at C3 AI is a technically savvy, client-facing role based in Redwood City responsible for ensuring customer satisfaction and retention through defining success KPIs and aligning product use to business outcomes. The role requires collaboration across internal teams and acting as a trusted advisor to translate technical concepts for non-technical stakeholders. The CSM focuses on driving adoption, measuring impact, and identifying opportunities to expand customer value.

Skills

Qualifications

Bachelor's Degree in Related FieldMaster's Degree (Preferred)
C3 AI

About C3 AI

c3.ai

C3 AI is an enterprise software company that develops artificial intelligence applications and a platform for building, deploying, and operating AI, predictive analytics, and IoT solutions. Its products are used across industries such as energy, manufacturing, financial services, and government.

About C3 AI

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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