NICE

Customer Success Manager

NICE

6 hours ago
United Kingdom
Onsite
Full Time
Senior
0 applicants
NICE
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About this role

The role involves managing customer relationships within NiCE's contact center solutions, focusing on driving adoption, ROI, and long-term success for enterprises in the Netherlands. The Customer Success Manager acts as a trusted advisor, collaborating with multiple teams to ensure customer satisfaction, engagement, and strategic growth.

Skills

NICE

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.

About NICE

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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