Customer Success Manager
Contentful
About this role
A Customer Success Manager at Contentful serves as a strategic partner to important customers, helping them maximize platform value and advance their digital experience initiatives. The role involves managing the customer lifecycle, building relationships, and aligning Contentful solutions with customer goals.
Skills
About Contentful
contentful.comIndustry
Technology
Contentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.
Recent company news
DigidayEquativ, Contentful and Yahoo are among this year’s Digiday Technology Awards finalists
Jul 29, 2025
Business WireContentful Reveals Next Phase of Growth with Modern Digital Experience Vision, Product Innovation, and New Strategic Partnerships
Mar 31, 2025
AxiosContentful CEO Karthik Rau plans to pursue more M&A
Oct 31, 2024
Built InContentful Careers, Perks + Culture
Jul 10, 2021
Via TTContentful Appoints Karthik Rau As CEO
Apr 11, 2024
About Contentful
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Contentful.
Salary
$102k – $138k
per year