Customer Success Manager
Sheerid
About this role
SheerID is seeking a dynamic Customer Success Manager to oversee a portfolio of enterprise and mid-market brands. The role involves managing customer relationships, supporting program implementation, driving renewal and expansion efforts, and acting as a trusted advisor to ensure customer satisfaction and business impact.
Skills
About Sheerid
sheerid.comSheerID is a digital identity verification platform (founded 2011, based in Eugene, OR) that helps businesses instantly verify customer eligibility for offers and programs using 20,000+ authoritative data sources. Its enterprise SaaS Identity Marketing Platform supports verifications for students, teachers, military personnel, healthcare workers, first responders, age and employment, and enriches CRMs with first‑party audience data for targeted marketing. SheerID positions itself as a privacy‑focused marketing enablement layer that reduces fraud, automates eligibility checks, and improves personalization and compliance for promotions and discounts.
About Sheerid
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Sheerid.
Salary
$116k – $156k
per year