Maxio

Customer Success Manager

Maxio

5 days ago
Remote
Full Time
Senior
0 applicants
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Maxio
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About this role

A Customer Success Manager at Maxio focuses on maintaining customer health and retention by resolving complex issues, stabilizing at-risk accounts, and fostering strategic partnerships with customers.

Skills

Qualifications

3–6 years in Customer Success, Account Management, or similar in B2B SaaSProven ability to manage complex, cross-functional situations involving escalations and account stabilizationExperience working with finance, billing, or SaaS metrics (MRR, ARR, churn)Strong executive communication skillsCPA certification is a plus
Maxio

About Maxio

maxio.com

Maxio is a billing and financial operations platform built for B2B SaaS companies. It consolidates core finance functions — subscription billing, invoicing, revenue recognition, and analytics — into a single system to surface critical financial insights. By automating billing workflows and centralizing revenue data, Maxio helps finance and revenue teams ensure compliance, improve reporting, and unlock their next stage of growth.

About Maxio

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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