Abnormal AI
As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention.
Abnormal AI is a behavioral AI security platform that protects email, identity, and AI applications while stopping insider threats. It uses behavioral modeling and cloud-native API architecture to detect and autonomously respond to attacks such as BEC, phishing, account takeover, and AI-powered threats. Trusted by over 4,500 organizations, including more than 25% of the Fortune 500, Abnormal AI serves enterprises across financial services, healthcare, manufacturing, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Abnormal AI didn’t post a salary, so this is our estimate from similar listings.