Itential
Itential is seeking a Customer Success Manager to serve as a strategic partner and trusted technical advisor to large network operators, guiding them through multi-year automation transformation journeys. The role involves owning the full customer lifecycle from onboarding to renewal, building relationships with executive stakeholders, and ensuring customers realize measurable value from the Itential platform. This position requires collaboration with internal teams to champion customer needs and drive a customer-centric culture.
Headquarters
Atlanta, Georgia, United States
Itential is the agentic operations platform for infrastructure — where AI agents reason, workflows execute, and every action is governed by default. Trusted by Tier-1 telecoms, hyperscalers, and global enterprises.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Itential.
Itential didn’t post a salary, so this is our estimate from similar listings.
53% above the average for this role