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Customer Success Manager at Zendesk - ApplyBlast

Customer Success Manager

Zendesk

23 days ago

3.7 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Customer Success Manager at Zendesk acts as a strategic partner and advisor, leveraging AI-powered technologies to guide customers toward their desired business outcomes. This role involves taking full ownership of customer relationships, driving product adoption, and articulating clear ROI to accelerate growth and ensure retention. The position requires a proactive approach to customer health management and the cultivation of long-term, high-value partnerships.

Responsibilities

Manage customer relationships and drive product adoption
Advise customers on solution fit and configuration
Identify commercial opportunities and drive revenue growth

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.