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Customer Success Manager at Cast AI - ApplyBlast

Customer Success Manager

Cast AI

5 days ago

4.2 on Glassdoor

Remote

Full Time

Manager

2 applicants

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About this role

The Customer Success Manager is responsible for achieving sales objectives for Academic accounts by identifying opportunities to grow, retain, and cross-sell solutions. This role involves onboarding customers, managing a book of business, and building relationships with senior buyers to ensure clients realize the full value of CAS solutions. The position requires strategic thinking, consultative selling skills, and the ability to leverage CRM and AI tools to drive revenue and customer satisfaction.

Responsibilities

Manage assigned book of business and build relationships with academic clients
Identify growth opportunities and drive revenue through consultative selling
Onboard and enable academic users to realize full value of CAS solutions

Skills

Qualifications

Bachelor's degree in science-related fields, business, communications, or other related disciplines

About Cast AI

cast.ai

Headquarters

Miami, Florida, United States

Company Size

51-200 employees

Founded

2019

View Profile

Cast AI is an intelligent Kubernetes automation platform that helps teams reduce cloud costs, secure Kubernetes applications, and accelerate DevOps across AWS, Azure, and GCP. The platform continuously optimizes clusters by automating node provisioning, rightsizing, workload placement, and other infrastructure tasks to lower spend while preserving performance and reliability. It also provides security and operational controls and integrates with existing CI/CD and cloud tooling to simplify day-to-day Kubernetes operations for engineering teams.