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Customer Success Manager at Zip Co Limited - ApplyBlast

Customer Success Manager

Zip Co Limited

6 days ago

Remote

Full Time

Medior

1 applicant

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About this role

This role serves as a trusted advisor and product consultant, partnering with the Customer Success team to monitor health scorecards and guide deal closure for renewals and upsells. The position involves becoming a product and procurement expert to demonstrate account management capabilities and maximize contract value through strategic negotiations. Additionally, the role requires managing multi-year customer contracts to ensure value realization and engaging with the broader team to provide accurate updates on renewal status.

Responsibilities

Negotiate renewal contracts and maximize contract value
Partner with Customer Success to monitor health scorecards
Become a product expert and demo the Zip platform

Skills

About Zip Co Limited

zip.co

Headquarters

Sydney, New South Wales, Australia

Company Size

1001-5000 employees

Founded

2013

View Profile

Zip is a digital financial services company that provides buy-now-pay-later and consumer credit products, letting customers split purchases into manageable repayments both online and in‑store. Its product suite includes everyday interest‑free plans (Zip Pay), larger lines of credit (Zip Money/Zip Plus) and personal loan options, together with merchant tools and integrations to offer flexible checkout experiences. Zip operates across Australia, New Zealand, North America and Canada, emphasizing transparent pricing, an app‑driven user experience, and partnerships that help retailers drive sales.