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© All Rights Reserved. ApplyBlast.com
Mercell
The Customer Success Manager serves as a trusted advisor to Mercell's public sector Finnish customers, proactively guiding them to effectively use Mercell's solutions and driving product adoption. This role focuses on managing renewals, ensuring long-term value creation, and building genuine relationships to prevent churn and uncover growth opportunities. The position requires collaboration with internal teams to enhance the customer experience and represent the voice of the customer to influence product improvements.
Mercell is a European procurement and e‑tendering software company that provides cloud-based tools for public and private sector buyers and suppliers. Its platform streamlines sourcing, tender publication, bid management, supplier discovery and qualification, and contract lifecycle management to improve compliance, transparency, and efficiency. Mercell offers localized solutions across multiple countries and integrates reporting and analytics to shorten procurement cycles and support decision making. Buyers and suppliers use Mercell to publish notices, manage bids, and collaborate throughout the procurement process.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mercell.
Mercell didn’t post a salary, so this is our estimate from similar listings.