Customer Success Representative I
Inductive Automation
About this role
The Customer Success Representative I acts as a crucial link between the customer success team and support division, focusing on support plan renewals, customer engagement, and cross-functional team collaboration. The role involves ensuring customer access to resources and maintaining accurate records, contributing to customer satisfaction and retention.
Skills
Qualifications
About Inductive Automation
inductiveautomation.comIndustry
Technology
Inductive Automation develops Ignition, a universal industrial software platform for SCADA, HMI, MES, and IIoT applications. Ignition enables connectivity to industrial equipment, databases, and cloud services while providing tools to build HMIs, dashboards, and analytics and to deploy solutions across sites. The platform emphasizes modular, scalable architecture with web-based deployment and extensible APIs for rapid development and integration. Industrial customers use Inductive Automation to centralize monitoring and control, streamline automation projects, and accelerate operational insights.
Recent company news
Automation.comInductive Automation Releases Ignition 8.1
Oct 17, 2025
ARCweb.comInductive Automation Launches Ignition 8.3 with LTS, Advanced Modules, and Gateway Redesign
Sep 17, 2025
Business WireMaintainX and Inductive Automation Collaborate to Transform Equipment Data into Actionable Maintenance Intelligence
Sep 16, 2025
Automation.comInductive Automation announces Miller Eads as Premier Integrator
Oct 18, 2025
ARCweb.comMaintainX and Inductive Automation Launch Integration for Automated Maintenance
Sep 18, 2025
About Inductive Automation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Inductive Automation.
Salary
$45k – $55k
per year
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