Customer Success Representative LATAM (Remote, Contract)

INFUSE(24 days ago)

HybridFull TimeMedior$82,871 - $110,596 (estimated)Customer Success

About this role

A Client Success Specialist at INFUSE focuses on delivering exceptional client experiences across a variety of industries, contributing to client satisfaction and the company’s success. The role provides professional growth and involves supporting internal teams, fostering relationships, and ensuring client needs are met in a dynamic, collaborative environment.

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Required Skills

Client Relationships
Communication
Account Growth
Escalation
Data Entry
Scheduling
Empathy
Problem Solving
Prioritization

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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