Equinix

Customer Success - Service Manager 1

Equinix(8 hours ago)

SingaporeOnsiteFull TimeJunior$60,479 - $81,039 (estimated)Customer Success
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About this role

The Service Manager at Equinix is responsible for ensuring the reliable delivery and performance of infrastructure and data center services within the Customer Success function. The role focuses on operational excellence, proactive communication, stakeholder management, and supporting service standards to meet SLAs and regulatory obligations.

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Required Skills

  • Service Management
  • Customer Success
  • Operational Reviews
  • Stakeholder Management
  • Incident Management
  • Compliance
  • Service Delivery
  • Data Center Operations
  • Communication
  • Problem Solving
Equinix

About Equinix

equinix.com

Equinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.

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