Customer Success Specialist B2C Remote
Octopus Energy Group
About this role
This role at Octopus Energy France focuses on supporting residential customers and representing the brand, particularly outside standard office hours, in a fast-growing renewable energy supplier. The position involves working fully remotely from France after an initial onboarding period onsite, within a highly customer-centric and data-driven environment. The job sits in a rapidly evolving, innovative sector with frequent collaboration across operations, tech, and finance teams and offers opportunities for progression. The company emphasizes an inclusive, mission-driven culture oriented around the energy transition and affordable green energy.
Skills
About Octopus Energy Group
octopus.energyOctopus Energy is a UK-based energy supplier focused on delivering cheaper, greener energy and billed as one of the country's most awarded providers. It sells household and business energy alongside products and services for heat pumps, rooftop solar, batteries and electric vehicle charging. Octopus runs a range of smart tariffs that reward shifting or reducing use when the grid is stressed and often advertises prices below the regulated price cap. The company also invests heavily in renewable generation and promotes a technology-driven, customer-focused approach to energy.
Recent company news
Octopus Energy Group to spin out Kraken at valuation of $8.65bn
Jan 5, 2026
Octopus Energy Group raises $1 billion for spin out of utility-focused venture Kraken
Jan 5, 2026
Octopus Energy invests $1 billion in California clean technology
3 weeks ago
How to Invest in Octopus Energy: Stocks, Bonds & Crypto Options 2026
6 days ago
Octopus Energy Group to Spin Off Kraken
Sep 18, 2025
About Octopus Energy Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Octopus Energy Group.
Salary
$45k – $61k
per year
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